Definition of the “ETHICAL-FRAUD POLICY” in the organization.
Incorporation of at least 30% of the good anti fraud practices recommended by «Ethical Fraud Certificate”. (On your customer panel «EFC» will indicate the pending actions as well as the current status.)
<1 year as a partnership whit all the posible claims solved, whitin the first 20 days.
Complete compliance with own “ETHICAL-FRAUD POLICY”.
Incorporation of at least 50% of the good anti-fraud practices recommended by «ethical fraud certificate (On your customer panel «EFC» will indicate the pending actions as well as the current status.)
>1 year as a membership and < 15 days all the claims solved.
Deployment, knowledge and compliance of the «ETHICAL-FRAUD POLICY» for all employees.
Incorporation of at least 70% of the good anti-fraud practices recommended by «ethical fraud certificate (On your customer panel «EFC» will indicate the pending actions as well as the current status.)
>2 year as a membership and < 7 days all the claims solved.
These levels will be revised annually. As a result, the organization can both go up of level and lower level.
EFC will supervise that all claim be resolved in a fair way for the stakeholder who has communicated it. In addition, this action by the company will be the basis for raising or downing between the different categories of the EFC Certificate.